On-site field study

Neighborhood Shopper Walkthrough

Multi-day, in-person observation of how customers enter, browse, pause, and leave a neighborhood store — delivered as a clear briefing for the owner.

Researcher with a field notebook observing shoppers along a neighborhood store aisle

Who it is for

Independent grocers, specialty food shops, pharmacies, and small format stores that want to understand real shopper movement — not survey averages.

  • Duration3 to 5 consecutive trading days
  • LocationYour store and adjacent street frontage in Hanoi
  • Pricing basisFrom 18,500,000 VND per engagement
Request a walkthrough estimate

Included

  • Pre-visit call to map store hours, peak windows, and questions you want answered
  • Quiet presence during opening, midday, and closing periods
  • Notes on entry paths, dwell spots, skipped shelves, and checkout behaviour
  • Owner briefing with a written walkthrough summary and three practical adjustments

Not included

  • Hidden cameras or recording without your written consent
  • Mystery-shop purchases billed to you unless agreed in advance
  • Competitive intelligence on other named retailers

How the visit unfolds

  1. Scope conversation and store walk-through with the owner
  2. Observation calendar aligned to your busiest and quietest hours
  3. Field days with discrete note-taking and end-of-day check-ins
  4. In-person briefing and written summary within five business days

Preparation

Share floor plan sketches if you have them, and note any shelves or promotions you plan to change during the study window.

See rate guidance or confirm we cover your neighborhood.